Full payment must be received before agreed upon services are provided. Client understands that there is a non-refundable deposit of 10%, regardless of the reason for cancellation. By booking with us, client further agrees to the cancellation policies outlined below.

Cancellation Policy:

• All hotel and tour schedules are arranged ahead of time. Any person failing to appear on the day of departure shall not be refunded.
• The refund policy below will be strictly adhered to regardless of the reason for cancellation. A WRITTEN CANCELLATION IS REOUIRED FOR ALL REFUNDS. (Oral notices are not valid.) The following refund schedule will be based on the date we receive the written cancellation:
• 7 Days Prior to Departure Date : 100% of Total Cost
• 8-14 Days Prior to Departure Date : 50% of Total Cost
• 15-29 Days Prior to Departure Date : 25% of Total Cost
• 30 or More Days Prior to Departure Date : 10% of Total Cost
• No refund shall be given for any portions of the tour unused by the customer after departure of the tour regardless of any possible reasons.
• For tours that include airfare, airfare is completely non-refundable.
• All cancellations must be made directly with Efendi Travel, not with providers.
• All refunds for reservations will be made in the method of payment.

Amendment Fees:

• For any* changes (date, departure location, tour, etc.) made to a reservation after a confirmation e-mail has been sent out, the reservation is subject to a $30 amendment fee per change.
  *The amendment fees will apply to all reservations.
• If you would like to add an additional passenger onto a reservation after it has been confirmed, we will only charge the difference in rates for the added passenger.
• Once the added passenger has been confirmed, the reservation cannot be changed or removed without a Cancellation Fee. To cancel a customer from a reservation, the regular cancellation policy will apply.